If you have forgotten your password and need to reset it, click on Forgot Password.

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From the Forgot your password screen, enter your email and click on Reset Password.

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A password reset email is sent to your inbox, from which you’ll click on Reset Your Password.

image__4_.pngA new browser will open, and from there you will enter your new Password and the Confirm Password fields. Then click on Reset Password to finish.

(Please note password guidelines)

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Change Password


You can change your password from within CIQ. From the Main Dashboard page, click on the drop down menu in the top right corner and then on Profile.

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From the Account Settings page, click on Account Settings.

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Enter your Current Password, the New Password, and then Confirm Password. Once you have entered and verified your new password, click on Save.


Your Password has been updated!